Privacy Policy

Who I Am

Emma-Louise Pauline is a UK-based naturopathic nutritionist, functional health practitioner and HTMA practitioner.

This Privacy Policy explains how your personal information is collected, used and protected when you visit this website, submit an enquiry, subscribe to emails or work with me as a client.

Information I Collect

I may collect:

• Name
• Email address
• Phone number
• Information submitted through contact forms
• Health information provided during consultations or questionnaires
• Website usage data through analytics tools
• Email subscription preferences

How Your Information Is Used

Your information may be used to:

• Respond to enquiries
• Provide consultations and practitioner services
• Manage appointments and client records
• Send resources or newsletters you have requested
• Improve website performance and user experience
• Meet legal, insurance or professional obligations

Health Information

Health information is considered sensitive personal data.

Any health information provided through questionnaires, consultations or testing is handled confidentially and stored securely.

Information will not be shared with third parties without your consent unless required by law.

Email Marketing

If you subscribe to receive emails, you may receive educational content, updates, articles, offers or resources.

You may unsubscribe at any time using the link provided in emails.

Data Storage

Reasonable steps are taken to protect personal information from loss, misuse, unauthorised access or disclosure.

Client information may be stored securely using professional practice management systems and encrypted software providers.

Third-Party Services

This website may use trusted third-party services including:

• Squarespace
• Google Analytics
• Practice Better
• Mailchimp or other email providers
• Payment processors

These providers may process information in accordance with their own privacy policies.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion where appropriate
• Restrict or object to processing
• Request a copy of information held about you

To make a request, please contact me using the details provided on this website.

Changes to This Policy

This policy may be updated from time to time. The most recent version will always appear on this website.

Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Emma-Louise Pauline
Via the contact page on this website.